CARGONEWS

20.2. Who to contact if something does not work?

If you have any questions regarding operations on the website, you can ask for help online by pressing the icon livechat in the top right corner of the website.

1.13(1)

A dialogue window will open where you can talk to an operator.

1.13(2)

Type your message to the operator in the message field and click on Send 1.13(3). You can attach a file by pressing the icon Send file 1.13(4).

You can rate the operator’s work with the help of Rate the operator icon 1.13(6) or 1.13(7).

To disable sound notifications, click on the Sound on/off icon 1.13(5).

Using the icon close toggle the chat window after you end the dialogue with the operator.

 

Besides, you can get direct answers to your questions by calling:

 +370 655 17777

LV +371 661 00916

UA +380 50 337-20-47

PL +48 22 206-9838

BY +375 24 970-0122

RU +7 499 350-4990.

Or emailing us at: [email protected].